HOW TO EARN POINTS?
Order
1 pt / 1€
Registration
10 pts
Follow us
10 pts
Newsletter
10 pts
First Purchase
20 pts
Birthday
25 pts
HOW TO SPEND YOUR POINTS?
Free Gifts & Products
- Make-up Pouch 200 pts
- Mini Box (Choice) 300 pts
- Brow Fiber 400 pts
- Browliner 500 pts
- Fix Plump & Boost Gel 500 pts
- K6 Tweezers 750 pts
- K5 Tweezers 750 pts
- Lash & Brow Oil 750 pts
- Luxe Brushes + Case Set 750 pts
- Homebox 1000 pts
Cashback Discounts
- 5 € OFF 300 pts
- 10 € OFF 500 pts
- 15 € OFF 750 pts
- 25 € OFF 1000 pts
Percentage Discounts
- 10% OFF 750 pts
- 15% OFF 1000 pts
- 20% OFF 1500 pts
FREQUENTLY ASKED QUESTIONS
What is the Kallos Loyalty Program?+
The Kallos Loyalty Program is our way of thanking you for your loyalty. With every purchase on our webshop, you collect points that you can convert into exclusive products from our collection.
How can I join?+
Membership is automatic as soon as you open a user account on our website. Every purchase after registration is tracked and converted into points.
How can I track my rewards and points status?+
Your rewards dashboard offers a complete overview of your points balance and available benefits. Visit the 'Rewards' section to view your points history, redeem rewards, or check your progress.
What rewards can I earn?+
Our rewards are divided by points earned:
Cashback (order discounts):
• 5 € discount: 300 points
• 10 € discount: 500 points
• 15 € discount: 750 points
• 25 € discount: 1000 points
Percentage Discounts:
• 10% discount: 750 points
• 15% discount: 1000 points
• 20% discount: 1500 points
Free Products:
• Make-up bag: 200 points
• Mini Box (D, CC, M, C or Eyeliner): 300 points (your choice)
• Brow Fiber: 400 points
• Browliner: 500 points
• Fix Plump & Boost Gel: 500 points
• K6 Tweezers: 750 points
• K5 Tweezers: 750 points
• Brow & Lash Oil: 750 points
• Luxe Brush Set + Case: 750 points
• Homebox: 1000 points
Do my collected points and rewards expire?+
Your collected points for rewards are valid for 3 months. Although rewards expire after this period, your progress is not lost—you can continue collecting points to reach higher tiers and unlock even more valuable gifts.
Can I combine multiple rewards in one order?+
You can use one selected reward or discount per order. Rewards cannot be combined with each other or with other active promo codes, unless otherwise stated.
What happens to my points if I return a product?+
In the event of a product return, the points you earned from that purchase will be automatically deducted from your user account.
Can I gift my points or rewards to someone else?+
Points and rewards are tied exclusively to your user account and cannot be transferred to other people or exchanged for cash.
How does the referral program work and what do we get?+
The referral program allows you to share a 10% discount with friends. When they use your unique code for their first purchase, you both get a 10% discount on your next order.
Terms of Use+
Discount codes cannot be combined with other discounts.
• The discount applies exclusively to products and does not apply to shipping costs.
• You will be notified of all discounts and gifts via email, and each code is valid for 3 months from the date the email is received.
• If you don't use your code on time, don't worry! You will still continue collecting loyalty points to achieve your next reward.
• Kallos reserves the right to modify the terms of granting free products and discounts awarded through points as gifts. All changes will be updated on our loyalty program page at any time.
• For any additional questions, feel free to contact our customer service.
Your Kallos Team



