Terms and Conditions

Article I - General information

This web site is managed by CE - Makor d.o.o for services and trade, Trakošćanska street 23, 10360 Zagreb, Croatia; registered in the Commercial Court in Zagreb, MBS: 081105465, OIB: 47366287988, Registration number: 4747135; Share capital: 20.000,00 kn paid in full; Bank: Erste Bank; IBAN: HR8624020061100833341; account number: 2402006-1100833341; and these Terms of Business determine the process of ordering, contracting, delivery, payment and reclamation of products and services offered on this site by means of distance communication. CE - Makor Ltd. offers this site, including all information, tools and services possible with this site, you, the visitor and / or customer, conditioned by your acceptance of all conditions, policies and notices listed here. Through the web site, the terms "seller", "merchant", "we", "us" and "our / our / our" refer to the CE - Makor Ltd. The visitor site to any person who by means of electronic communication approaches at

Customer product is any person who by means of electronic communication make the electronic order and pay by credit card or payment on account CE - Makor Ltd. http://kallosprolashcollection.com/ registered the domain company CE - Makor Ltd. Please read these terms of business before accessing and / or using our site. 
By visiting our site and / or purchasing anything from us, you agree to be bound by the following conditions ( "Terms of Service", "Terms", "General Conditions"), including any additional conditions and policies listed here and related and / or available link. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, dealers and / or contributors of content. If you do not agree with all the terms and conditions of this Agreement, do not access the website or use our services. Each new feature or tool to be added to the current page will also be subject to conditions. 
You can view the latest version of the Terms of operations at any time on this page. We reserve the right to update, change or replacement of any part of these Conditions of business by publishing the changes on our website. It is your responsibility to periodically check this page. Your continued use of or access to the website after the publication of any changes constitutes acceptance of those changes. Our online store is hosted and supported on Shopify Inc. They provide online e-commerce platform that allows us to sell their products and services to you. 

Article II - Products and  or services
Products and / or services CE - Makor Ltd. commits regularly maintain and provide visitors and customers unambiguous, clear, easily understandable information about the products in a manner adapted to the means of distance communication. Products and / or services are available exclusively online through the website kallosprolashcollection.com.
We have tried as accurately as possible to show the colors and images of our products that appear in our online store. We can not guarantee that the display colors on your screen / monitor to be exact because of different settings depending on the screen. 
We reserve the right, but not obligated, to limit the sale of our products or services to any person, geographic area, region or jurisdiction. This right can be achieved on a case-by-case basis. 
We reserve the right to limit the quantities of any products or services that we offer. All product descriptions and prices of products are subject to change at any time without notice, in our sole discretion. 
We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited or where it is also prohibited.
We do not guarantee the quality of any products, services, information, or other material purchased by you meet your expectations. 

Article III. Terms of Sale / Purchase
Process and conditions of purchase of goods via the Internet kallosprolashcollection.com trade are defined by the following parameters: order, payment, delivery and reclamation of goods CE - Makor Ltd. an online store to purchase the entire range of goods contained in its tender. 
Buyer is any person who electronically orders at least one product.

  • Purchasing Goods
Goods  will be ordered electronically. By pressing the "Cart", and the selected product is stored in the cart. Products are regarded as ordered when the customer passes the entire order process. To e-mail with which you registered as a customer you will receive a confirmation that the order was received. If you get such a message, please make sure the items in your shopping cart. If you are not, please contact us a message by e-mail info@kallosprolashcollection.com CE - Makor Ltd., as owner of the website kallosprolashcollection.com undertakes to deliver all the products ordered. 
If kallosprolashcollection.com not able to deliver any of the ordered products, will contact the buyer of the goods by e-mail on the issue of the replacement product or cancellation of the ordered products. 
All other ordered products will be shipped.

  • Payment
Select the card you want to pay, enter its number and expiration date and control number. Control Number is a three-digit or four-digit number printed on the card, which serves as proof of physical possession of the card at the time of purchase and reduces the possibility of abuse. 

Payment can be made these cards:
- Visa
- MasterCard
- Maestro
- Diners

  • Transport of goods
Ordered goods will be packaged in a way that ordinary manipulation in transport will not be damaged. The buyer is obliged in retrieving the goods ordered to check for any damage and eventual departure from the amount of goods ordered and immediately make a complaint courier worker who provided goods with refusal taking over the delivered goods. Checking the validity of the order depends on the customer, and subsequent complaints will not be accepted. 
Delivery of goods within 1-3 working days after  order is confirmed and is valid for the entire Republic of Croatia. The price of delivery is not included in the product price. 
  • Complaints
If you received the item  and does not fit, if you have questions or wish to replace items, please contact us within 14 days of receiving the shipment on e-mail: info@kallosprolashcollection.com and we'll get back to you as soon as possible.

In order to return the goods, you must complete the Form of "Unilateral
Termination of Contract", which can be downloaded here.
The refundor exchange will be made in the same way that the payment was made. If the order has been paid by card, the money will be returned to the card, and for payment by debiting the funds we will pay into the current account (enter IBAN on the form).

We will only send the new item upon receipt of the returned item and when we determine that the Returned Product must be correct without any trace of use in the original packaging with an invoice and a completed form within the specified time.

The shipping cost of the return goods will be paid by customer 
The address to which you can send the item is: Street  Karla Metikoša 2, 10000 Zagreb, Hrvatska

Article IV. - Ways of protecting confidential data
CE - Makor Ltd. will personal data of its customers to comply with the law on personal data protection with the use of appropriate technical and security measures to protect personal data. For details, refer to the website of the privacy policy. 

Article V - Declaration of the collection and protection of personal data
CE - Makor doo agrees to protect customers' personal data in a way that it collects only necessary, basic information about customers / users that are necessary for fulfilling our obligations; inform customers about the way we collect information and regularly give customers a choice about how their data, including the decision whether or not to have their name removed from lists used for marketing campaigns. All user information is strictly confidential and are available only where such information is necessary to do the job. All employees of CE - Makor doo and business partners are responsible for respecting the policy. All your information is strictly confidential and are available only where such information is necessary to do the job. All current and future employees of CE - Makor doo and business partners are responsible for respecting the policy
Article VI. Statement on the safety of online payment
With payment on our online store using CorvusPay - an advanced system for secure acceptance of payment cards over the Internet. CorvusPay ensures complete confidentiality of your credit card data from the moment you type them in CorvusPay payment form. Payment data is transmitted encrypted from your web browser to the bank that issued your card. Our store never comes in contact with complete information about your payment card. Also, data are unavailable even employees CorvusPay system. Insulated core independently transmits and manages sensitive data, keeping them at the same time completely safe. The form for registering payment data is secured SSL transport code maximum reliability. All data are stored are further protected by encrypting using the encryption device certified by FIPS 140-2 Level 3 standard. CorvusPay meets all the requirements related to the security of online payments stipulated by the leading card brands, and operates in compliance with standard - PCI DSS Level 1 - the highest security standard Payment Card Industry. For payment cards listed in the 3-D Secure program your bank with the validity of the card itself and further confirms your identity using tokens or passwords. Corvus Info all collected information considered banking secret and treat them accordingly. The information is used solely for the purposes for which they are intended. Your sensitive data is completely safe, and their privacy is guaranteed by the most modern safeguards. Only data necessary to perform the work in accordance with the prescribed procedures for demanding on-line payment. Security controls and operational procedures applied to our infrastructure provides immediate reliability CorvusPay system. In addition to maintaining a strict access control, regular monitoring of security and in-depth checks to prevent network vulnerabilities and planning the implementation of the provisions of the Information Security permanently maintain and enhance the level of system security protection of your credit card data. 

GUARANTEE SAFETY
Safety programs that protect you when you buy it on our website:
American Express - guarantee safe online purchases, MasterCard® SecureCode ™ and Verified by Visa. 

1.American Express - Warranty online purchase :
When using the American Express card to pay on the Internet, you will be responsible for the cost of any misuse of the card, allowing you to securely and safely shop online. PBZ Card implemented special measures to protect your online security and privacy: We use the latest technology to make your card number was protected, and we have a clear definition of privacy (Online Privacy Protection Policy) which consistently adhere. * Available only in selected countries at the discretion of the publisher. If you want more information, please contact the publisher of your American Express card. 
2,MasterCard SecureCode
MasterCard® SecureCode ™ is a new service from MasterCard and your card issuer that provides added protection when you buy online. To use this service you do not need a new MasterCard or Maestro® card. You choose your own personal MasterCard SecureCode and it is never shared with any merchant. A private code means added protection against unauthorized use of your credit or debit card when you shop online. Every time you pay online with your MasterCard or Maestro card, a box pops up from your card issuer asking you for your personal SecureCode, just as you are prompted to enter your PIN at the ATM. In seconds, your card issuer confirms data and allows you to complete your purchase. 
3.Verified by Visa
Verified by Visa ™ is a new service that lets you shop online with added confidence. Simple checkout process, Verified by Visa ™ confirms your identity when shopping in online stores in the program. It's convenient and it works with your existing Visa card. In addition, the Verified by Visa ™ is a fast process. One only needs to register your card and create your own password. Then, when you make purchases at participating online stores in the program, there will be Verified by Visa ™ window. Simply enter your password and click "submit". Your identity is verified and the purchase is secure. To activate Verified by Visa ™ on your Visa card, or to learn more about this, contact the financial institution that issued your Visa card. 

Article VII. - Conversion statement All payments will be effected in Croatian currency. 
The amount will be charged to your credit card account is obtained through the conversion rates from Euros to Croatian kuna at the exchange rate of Croatian National Bank. When charging your credit card, the same amount is converted into your local currency at the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated on our website. All payments will be effected in Croatian currency. The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Croatian kuna according to the current exchange rate of the Croatian National Bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated on our web site. 

QUESTIONS AND CONTACT
If you want to: access, correct, modify or delete personal information we have about you, register a complaint, or would like more information, contact us at info@kallosprolashcollection.com or by mail to the CE - Makor Ltd., Trakošćanska street 23, 10360 Sesvete, Croatia.