Shipping information

  • Goods ordered in the online store Kallos Pro Lash Collection are sent as soon as possible. Speed ​​and convenience of delivery are key to us.
  • Cost of delivery is calculated automatically when you buy the product and you are issued an invoice with the price of the purchased products and the delivery price
  • the cost of delivery will be calculated in your shopping cart next to the price of the product
  • Cost of delivery in the territory of the Republic of Croatia is fixed and amounts to 5 EUR regardless of the weight, volume or address of the customer
  • Shipping Cost and information for Rest of the Countries that we are available will be calculated at the check out.
  • In case your country not available for delivery please contact us directly so we can check the best possible way to send it for both side.
  • For the amount of the order above  80 EUR shipping will be free of charged  or the territory of the Republic of Croatia
  • Delivery time of products, which are stated to be in stock, in the whole of Croatia is 3 working days from the date of the order, except for products with a special note
  • Orders received on a working day by 11 am are usually sent the same day.
  • The delivery time for products, which are stated to be in stock, to Croatian islands is up to 7 working days

DELIVERY IS NOT MADE ON WEEKENDS BUT EXCLUSIVELY FROM MONDAY TO FRIDAY!

  • In the event of a change in the delivery deadline or any other important circumstances for the execution of the order, the customer will be notified immediately by our customer service
  • Delivery time of products, which are stated to be in stock, for foreign countries is 5-10 working days from the date of the order, except for products with a special note  ( it may also varriy due to custom procedures for import country)

Ce-Makor d.o.o is not responsible for losses or delays in delivery due to holidays or weather conditions, but please contact us by email at info@kallosprolashcollection.com and we will try to resolve the issue

BANK TRANSFER - We send orders upon receipt of funds to our business account Ce-Makor d.o.o.

If the package with the ordered products does not arrive in the expected period (4 working days from the order in the Republic of Croatia), send us an e-mail to info@kallosprolashcollection.com or call +38515601159 to take the necessary measures.